Privacy Policy

Effective Date: January 1, 2025

Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us. This may include your name, email address, phone number, and payment information.

We also automatically collect certain information about your device and how you interact with our services, including IP address, browser type, operating system, and usage data.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities

Sharing and Third Parties

We do not sell your personal information. We may share information with third-party vendors who need access to such information to carry out work on our behalf, such as payment processing and data analysis.

We may also disclose information if required by law or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, or investigate fraud.

Data Retention and Deletion

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

You may request deletion of your account and personal information at any time by contacting us. We will comply with such requests in accordance with applicable law.

Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

Your Choices

You may update, correct, or delete your account information at any time by logging into your account or contacting us. You may also opt out of receiving promotional communications from us by following the instructions in those communications.

Contact Us

If you have any questions about this Privacy Policy, please contact us at ailovet@dvm.com.